Question 1

What are the different markets in which
        Forsta and
        Genesys CIM Platform compete against each other?

Accepted Answer

Forsta and
        Genesys CIM Platform compete against each other in
        the Customer Experience Management.

Question 2

How does the market share of
        Forsta
        and Genesys CIM Platform compare in the
        Customer Experience Management market?

Accepted Answer

In the Customer Experience Management market,
        Forsta has a
        4.88%
        market share in comparison to
        Genesys CIM Platform’s
        0.08%.
        Since it has a better market share coverage,
        Forsta holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience Management category, while
        Genesys CIM Platform holds the
        29th spot.

Question 3

How many customers are acquired by
        Forsta and
        Genesys CIM Platform in the
        Customer Experience Management segment?

Accepted Answer

Forsta has
        1,423 customers and
        Genesys CIM Platform has
        24 customers in the
        Customer Experience Management
        segment. Forsta has
        1399 more customers than
        Genesys CIM Platform in this category.

Question 4

What are the countries in which
        Forsta and
        Genesys CIM Platform has more customers?

Accepted Answer

Forsta has more customers in United States, United Kingdom and Canada.
Genesys CIM Platform has more customers in United States, United Kingdom and India.

Forsta Vs Genesys CIM Platform : In-Depth Comparison

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Comparing the customer bases of Forsta and Genesys CIM Platform

Comparing the market share of Forsta and Genesys CIM Platform

Compare Forsta vs Genesys CIM Platform customers by geography

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