Genesys CIM Platform
Genesys Customer Interaction Management (CIM) Platform is the core of the Genesys solution suite. It provides a single environment for designing, depl...Read more
Market Share of Genesys CIM Platform
Current Customer(s)
30
Market Share (Est.)
0.14%
Ranking
#23
Top Competitors and Alternatives of Genesys CIM Platform
The top three of Genesys CIM Platform’s competitors in the Customer Experience Management category are Kentico Xperience with 28.45%, Thematic with 22.34%, SAP Hybris Commerce with 15.51% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys CIM Platform
The top three of Genesys CIM Platform’s competitors in the Customer Experience Management category are Kentico Xperience with 28.45%, Thematic with 22.34%, SAP Hybris Commerce with 15.51% market share.
Genesys CIM Platform vs Kentico Xperience
Genesys CIM Platform vs Thematic
Genesys CIM Platform vs SAP Hybris Commerce
Genesys CIM Platform vs Userpilot
Genesys CIM Platform vs Greenwich AIM
Genesys CIM Platform vs Calabrio
Genesys CIM Platform vs Concentrix
Genesys CIM Platform vs Experience.com
Customers of Genesys CIM Platform
Around the world in 2024, over 30 companies have started using Genesys CIM Platform as Customer Experience Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Cardinal Health | 10,000+ | Dublin | Ohio | United States |     |
| The Travelers Companies, Inc. | 10,000+ | Hartford | Connecticut | United States | |
| West Corporation | 10,000+ | Omaha | Nebraska | United States | |
| Pearson Plc | 10,000+ | London | England | United Kingdom | |
| Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
| Telia Company AB | 10,000+ | Solna | Stockholm | Sweden | |
| Orange Business Services | 10,000+ | Paris | Ile-de-France | France | |
| Charles Schwab Corporation | 10,000+ | Westlake | Texas | United States | |
| Nokia Corporation | 10,000+ | Espoo | Uusimaa | Finland | |
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
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Genesys CIM Platform Customers by Products and Services
The top three products and services offering customers that use Genesys CIM Platform for Customer Experience Management are Cloud Services (5), Cybersecurity (3), Managed Services (3).
Customers
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Genesys CIM Platform Customers by Employee Size
The majority of Genesys CIM Platform's customers for the customer-experience-management category fall in the company size of 10,000+ employees (15 companies), 1,000 - 4,999 employees (3 companies), 20 - 49 employees (3 companies).
Employee Size
Genesys CIM Platform Customers by Geography
The top three geographies of Genesys CIM Platform for customer-experience-management are the United States with 10(41.67%), United Kingdom with 4(16.67%), France with 2(8.33%) customers respectively.
Customers
Employees of Genesys CIM Platform
Also see other Products/Services by Genesys CIM Platform in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys CIM Platform competitors?
Genesys CIM Platform’s Top competitors in the customer-experience-management category are Kentico Xperience, Thematic, SAP Hybris Commerce. You can view a full list of Genesys CIM Platform competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys CIM Platform and 40,000 other technologies on the internet. You can also compare Genesys CIM Platform and its feature with top competitors here : Genesys CIM Platform vs Kentico Xperience Genesys CIM Platform vs Thematic Genesys CIM Platform vs SAP Hybris Commerce.
What is Genesys CIM Platform customer distribution based on company size?
What is Genesys CIM Platform market share in the customer-experience-management?
What are the top countries that use Genesys CIM Platform?
What are the top industries that use Genesys CIM Platform?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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