Question 1

What are the different markets in which
        Yotpo and
        Salesforce Service Cloud compete against each other?

Accepted Answer

Yotpo and
        Salesforce Service Cloud compete against each other in
        the Customer Engagement, Customer Experience, 360 Degree Feedback, Brand Management, Contact Center.

Question 2

How does the market share of
        Yotpo
        and Salesforce Service Cloud compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Yotpo has a
        2.52%
        market share in comparison to
        Salesforce Service Cloud’s
        1.00%.
        Since it has a better market share coverage,
        Yotpo holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Salesforce Service Cloud holds the
        12th spot.

Question 3

How many customers are acquired by
        Yotpo and
        Salesforce Service Cloud in the
        Customer Engagement segment?

Accepted Answer

Yotpo has
        23,782 customers and
        Salesforce Service Cloud has
        9,458 customers in the
        Customer Engagement
        segment. Yotpo has
        14324 more customers than
        Salesforce Service Cloud in this category.

Question 4

What are the countries in which
        Yotpo and
        Salesforce Service Cloud has more customers?

Accepted Answer

Yotpo has more customers in United States, United Kingdom and Australia.
Salesforce Service Cloud has more customers in United States, United Kingdom and India.

Yotpo Vs Salesforce Service Cloud : In-Depth Comparison

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Comparing the customer bases of Yotpo and Salesforce Service Cloud

Comparing the market share of Yotpo and Salesforce Service Cloud

Compare Yotpo vs Salesforce Service Cloud customers by geography

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