Question 1

What are the different markets in which
        Feefo and
        xSellco Helpdesk compete against each other?

Accepted Answer

Feefo and
        xSellco Helpdesk compete against each other in
        the Customer Engagement, Brand Management, Customer Experience, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Feefo
        and xSellco Helpdesk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.55%
        market share in comparison to
        xSellco Helpdesk’s
        0.13%.
        Since it has a better market share coverage,
        Feefo holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        xSellco Helpdesk holds the
        50th spot.

Question 3

How many customers are acquired by
        Feefo and
        xSellco Helpdesk in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        5,597 customers and
        xSellco Helpdesk has
        461 customers in the
        Customer Engagement
        segment. Feefo has
        5136 more customers than
        xSellco Helpdesk in this category.

Question 4

What are the countries in which
        Feefo and
        xSellco Helpdesk has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
xSellco Helpdesk has more customers in United States, United Kingdom and Ireland.

Feefo Vs xSellco Helpdesk : In-Depth Comparison

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Comparing the customer bases of Feefo and xSellco Helpdesk

Comparing the market share of Feefo and xSellco Helpdesk

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