Question 1

What are the different markets in which
        Genesys PureCloud and
        SightMill compete against each other?

Accepted Answer

Genesys PureCloud and
        SightMill compete against each other in
        the Customer Engagement, Customer Experience, Customer Satisfaction Ratings, Auto Dialer, Communication.

Question 2

How does the market share of
        Genesys PureCloud
        and SightMill compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Genesys PureCloud has a
        0.73%
        market share in comparison to
        SightMill’s
        0.00%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SightMill holds the
        170th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        SightMill in the
        Customer Engagement segment?

Accepted Answer

Genesys PureCloud has
        3,658 customers and
        SightMill has
        4 customers in the
        Customer Engagement
        segment. Genesys PureCloud has
        3654 more customers than
        SightMill in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        SightMill has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
SightMill has more customers in United Kingdom and United States.

Genesys PureCloud Vs SightMill : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and SightMill

Comparing the market share of Genesys PureCloud and SightMill

Compare Genesys PureCloud vs SightMill customers by geography

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