Genesys PureCloud Vs REVE Chat : In-Depth Comparison

What are the different markets in which Genesys PureCloud and REVE Chat compete against each other?

Genesys PureCloud and REVE Chat compete against each other in the Customer Engagement, Instant Messaging And Chat, Auto Dialer, Communication, Contact Center.

How does the market share of Genesys PureCloud and REVE Chat compare in the Customer Engagement market?

In the Customer Engagement market, Genesys PureCloud has a 0.85% market share in comparison to REVE Chat’s 0.07%. Since it has a better market share coverage, Genesys PureCloud holds the 20th spot in 6sense's Market Share Ranking Index for the Customer Engagement category, while REVE Chat holds the 59th spot.

How many customers are acquired by Genesys PureCloud and REVE Chat in the Customer Engagement segment?

Genesys PureCloud has 3,060 customers and REVE Chat has 236 customers in the Customer Engagement segment. Genesys PureCloud has 2824 more customers than REVE Chat in this category.

What are the countries in which Genesys PureCloud and REVE Chat has more customers?

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
REVE Chat has more customers in United States, India and Bangladesh.