Question 1

What are the different markets in which
        Salesforce Service Cloud and
        Proof compete against each other?

Accepted Answer

Salesforce Service Cloud and
        Proof compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Instant Messaging And Chat.

Question 2

How does the market share of
        Salesforce Service Cloud
        and Proof compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Salesforce Service Cloud has a
        2.83%
        market share in comparison to
        Proof’s
        0.27%.
        Since it has a better market share coverage,
        Salesforce Service Cloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Proof holds the
        35th spot.

Question 3

How many customers are acquired by
        Salesforce Service Cloud and
        Proof in the
        Customer Engagement segment?

Accepted Answer

Salesforce Service Cloud has
        15,895 customers and
        Proof has
        1,540 customers in the
        Customer Engagement
        segment. Salesforce Service Cloud has
        14355 more customers than
        Proof in this category.

Question 4

What are the countries in which
        Salesforce Service Cloud and
        Proof has more customers?

Accepted Answer

Salesforce Service Cloud has more customers in United States, United Kingdom and India.
Proof has more customers in United States, United Kingdom and Australia.

Salesforce Service Cloud Vs Proof : In-Depth Comparison

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Comparing the customer bases of Salesforce Service Cloud and Proof

Comparing the market share of Salesforce Service Cloud and Proof

Compare Salesforce Service Cloud vs Proof customers by geography

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