Question 1

What are the different markets in which
        Zoho CRM and
        Ochatbot compete against each other?

Accepted Answer

Zoho CRM and
        Ochatbot compete against each other in
        the Customer Engagement, Contact Management, Customer Experience, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and Ochatbot compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        2.08%
        market share in comparison to
        Ochatbot’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Ochatbot holds the
        74th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Ochatbot in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Ochatbot has
        113 customers in the
        Customer Engagement
        segment. Zoho CRM has
        19473 more customers than
        Ochatbot in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Ochatbot has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Ochatbot has more customers in United States, Canada and Australia.

Zoho CRM Vs Ochatbot : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Ochatbot

Comparing the market share of Zoho CRM and Ochatbot

Compare Zoho CRM vs Ochatbot customers by geography

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