Question 1

What are the different markets in which
        Intercom and
        Merchant Centric compete against each other?

Accepted Answer

Intercom and
        Merchant Centric compete against each other in
        the Customer Engagement, Communication, Customer Experience, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Merchant Centric compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        30.92%
        market share in comparison to
        Merchant Centric’s
        0.01%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Merchant Centric holds the
        121st spot.

Question 3

How many customers are acquired by
        Intercom and
        Merchant Centric in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        165,242 customers and
        Merchant Centric has
        35 customers in the
        Customer Engagement
        segment. Intercom has
        165207 more customers than
        Merchant Centric in this category.

Question 4

What are the countries in which
        Intercom and
        Merchant Centric has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Merchant Centric has more customers in United States, India and Brazil.

Intercom Vs Merchant Centric : In-Depth Comparison

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Comparing the customer bases of Intercom and Merchant Centric

Comparing the market share of Intercom and Merchant Centric

Compare Intercom vs Merchant Centric customers by geography

Customer Movements for this month

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