Question 1

What are the different markets in which
        Zoho CRM and
        Desk360 compete against each other?

Accepted Answer

Zoho CRM and
        Desk360 compete against each other in
        the Customer Engagement, Contact Management, Customer Experience, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and Desk360 compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        4.52%
        market share in comparison to
        Desk360’s
        0.02%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Desk360 holds the
        97th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Desk360 in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        24,091 customers and
        Desk360 has
        82 customers in the
        Customer Engagement
        segment. Zoho CRM has
        24009 more customers than
        Desk360 in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Desk360 has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Desk360 has more customers in Brazil, Turkey and France.

Zoho CRM Vs Desk360 : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Desk360

Comparing the market share of Zoho CRM and Desk360

Compare Zoho CRM vs Desk360 customers by geography

Customer Movements for this month

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