Question 1

What are the different markets in which
        SugarCRM and
        BT Contact compete against each other?

Accepted Answer

SugarCRM and
        BT Contact compete against each other in
        the Contact Management, Lead Management, Marketing Automation Platforms, Predictive Lead Scoring, Sales Force Automation.

Question 2

How does the market share of
        SugarCRM
        and BT Contact compare in the
        Contact Management market?

Accepted Answer

In the Contact Management market,
        SugarCRM has a
        1.11%
        market share in comparison to
        BT Contact’s
        0.01%.
        Since it has a better market share coverage,
        SugarCRM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Contact Management category, while
        BT Contact holds the
        66th spot.

Question 3

How many customers are acquired by
        SugarCRM and
        BT Contact in the
        Contact Management segment?

Accepted Answer

SugarCRM has
        3,376 customers and
        BT Contact has
        16 customers in the
        Contact Management
        segment. SugarCRM has
        3360 more customers than
        BT Contact in this category.

Question 4

What are the countries in which
        SugarCRM and
        BT Contact has more customers?

Accepted Answer

SugarCRM has more customers in United States, India and United Kingdom.
BT Contact has more customers in United Kingdom, United States and India.

SugarCRM Vs BT Contact : In-Depth Comparison

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Comparing the customer bases of SugarCRM and BT Contact

Comparing the market share of SugarCRM and BT Contact

Compare SugarCRM vs BT Contact customers by geography

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