Question 1

What are the different markets in which
        Salesforce CRM and
        BT Contact compete against each other?

Accepted Answer

Salesforce CRM and
        BT Contact compete against each other in
        the Contact Management, CRM Platforms, Inside Sales, Lead Management, Predictive Lead Scoring.

Question 2

How does the market share of
        Salesforce CRM
        and BT Contact compare in the
        Contact Management market?

Accepted Answer

In the Contact Management market,
        Salesforce CRM has a
        38.47%
        market share in comparison to
        BT Contact’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Management category, while
        BT Contact holds the
        66th spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        BT Contact in the
        Contact Management segment?

Accepted Answer

Salesforce CRM has
        116,322 customers and
        BT Contact has
        16 customers in the
        Contact Management
        segment. Salesforce CRM has
        116306 more customers than
        BT Contact in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        BT Contact has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and Canada.
BT Contact has more customers in United Kingdom, United States and India.

Salesforce CRM Vs BT Contact : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and BT Contact

Comparing the market share of Salesforce CRM and BT Contact

Compare Salesforce CRM vs BT Contact customers by geography

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