Question 1

What are the different markets in which
        Freshsales and
        BT Contact compete against each other?

Accepted Answer

Freshsales and
        BT Contact compete against each other in
        the Contact Management, Email Tracking, Inside Sales, Lead Management, Predictive Lead Scoring.

Question 2

How does the market share of
        Freshsales
        and BT Contact compare in the
        Contact Management market?

Accepted Answer

In the Contact Management market,
        Freshsales has a
        1.98%
        market share in comparison to
        BT Contact’s
        0.01%.
        Since it has a better market share coverage,
        Freshsales holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Management category, while
        BT Contact holds the
        71st spot.

Question 3

How many customers are acquired by
        Freshsales and
        BT Contact in the
        Contact Management segment?

Accepted Answer

Freshsales has
        6,754 customers and
        BT Contact has
        18 customers in the
        Contact Management
        segment. Freshsales has
        6736 more customers than
        BT Contact in this category.

Question 4

What are the countries in which
        Freshsales and
        BT Contact has more customers?

Accepted Answer

Freshsales has more customers in United States, India and United Kingdom.
BT Contact has more customers in United Kingdom, United States and India.

Freshsales Vs BT Contact : In-Depth Comparison

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Comparing the customer bases of Freshsales and BT Contact

Comparing the market share of Freshsales and BT Contact

Compare Freshsales vs BT Contact customers by geography

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