Question 1

What are the different markets in which
        Comm100 Live Chat and
        Talkdesk compete against each other?

Accepted Answer

Comm100 Live Chat and
        Talkdesk compete against each other in
        the Contact Center, Sales Management, Call Recording, Communication, Fax Server.

Question 2

How does the market share of
        Comm100 Live Chat
        and Talkdesk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.14%
        market share in comparison to
        Talkdesk’s
        0.07%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Talkdesk holds the
        21st spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Talkdesk in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,187 customers and
        Talkdesk has
        1,171 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        1016 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Talkdesk has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, India and United Kingdom.
Talkdesk has more customers in United States, Canada and United Kingdom.

Comm100 Live Chat Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Talkdesk

Comparing the market share of Comm100 Live Chat and Talkdesk

Compare Comm100 Live Chat vs Talkdesk customers by geography

Customer Movements for this month

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