Question 1

What are the different markets in which
        Comm100 Live Chat and
        CallTools compete against each other?

Accepted Answer

Comm100 Live Chat and
        CallTools compete against each other in
        the Contact Center, Auto Dialer, Communication, Fax Server, Inside Sales.

Question 2

How does the market share of
        Comm100 Live Chat
        and CallTools compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        CallTools’s
        0.00%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallTools holds the
        95th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        CallTools in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,266 customers and
        CallTools has
        20 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2246 more customers than
        CallTools in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        CallTools has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
CallTools has more customers in United States, Canada and Iraq.

Comm100 Live Chat Vs CallTools : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and CallTools

Comparing the market share of Comm100 Live Chat and CallTools

Compare Comm100 Live Chat vs CallTools customers by geography

Customer Movements for this month

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