Question 1

What are the different markets in which
        Avaya Contact Center and
        Aircall compete against each other?

Accepted Answer

Avaya Contact Center and
        Aircall compete against each other in
        the Contact Center, Sales Enablement, VoIP And SIP.

Question 2

How does the market share of
        Avaya Contact Center
        and Aircall compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Avaya Contact Center has a
        0.21%
        market share in comparison to
        Aircall’s
        0.17%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Aircall holds the
        17th spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        Aircall in the
        Contact Center segment?

Accepted Answer

Avaya Contact Center has
        3,343 customers and
        Aircall has
        2,689 customers in the
        Contact Center
        segment. Avaya Contact Center has
        654 more customers than
        Aircall in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        Aircall has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and Canada.
Aircall has more customers in United States, France and Germany.

Avaya Contact Center Vs Aircall : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and Aircall

Comparing the market share of Avaya Contact Center and Aircall

Compare Avaya Contact Center vs Aircall customers by geography

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