Question 1

What are the different markets in which
        Genesys PureCloud and
        Workfront compete against each other?

Accepted Answer

Genesys PureCloud and
        Workfront compete against each other in
        the Communication, Advertising, Applications Suite, Auto Dialer, Campaign Management.

Question 2

How does the market share of
        Genesys PureCloud
        and Workfront compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Genesys PureCloud has a
        0.39%
        market share in comparison to
        Workfront’s
        0.15%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Workfront holds the
        32nd spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Workfront in the
        Communication segment?

Accepted Answer

Genesys PureCloud has
        11,963 customers and
        Workfront has
        4,598 customers in the
        Communication
        segment. Genesys PureCloud has
        7365 more customers than
        Workfront in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Workfront has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, India and Australia.
Workfront has more customers in United States, United Kingdom and Canada.

Genesys PureCloud Vs Workfront : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Workfront

Comparing the market share of Genesys PureCloud and Workfront

Compare Genesys PureCloud vs Workfront customers by geography

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