Question 1

What are the different markets in which
        Twilio and
        Talkdesk compete against each other?

Accepted Answer

Twilio and
        Talkdesk compete against each other in
        the Communication, Application Development, Appointment Reminder, Call Recording, Contact Center.

Question 2

How does the market share of
        Twilio
        and Talkdesk compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Twilio has a
        0.52%
        market share in comparison to
        Talkdesk’s
        0.08%.
        Since it has a better market share coverage,
        Twilio holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Talkdesk holds the
        49th spot.

Question 3

How many customers are acquired by
        Twilio and
        Talkdesk in the
        Communication segment?

Accepted Answer

Twilio has
        15,892 customers and
        Talkdesk has
        2,312 customers in the
        Communication
        segment. Twilio has
        13580 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Twilio and
        Talkdesk has more customers?

Accepted Answer

Twilio has more customers in United States, United Kingdom and India.
Talkdesk has more customers in United States, Canada and United Kingdom.

Twilio Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Twilio and Talkdesk

Comparing the market share of Twilio and Talkdesk

Compare Twilio vs Talkdesk customers by geography

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