Question 1

What are the different markets in which
        Whatsapp Business and
        Talkdesk compete against each other?

Accepted Answer

Whatsapp Business and
        Talkdesk compete against each other in
        the Communication, Call Recording, Contact Center, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Whatsapp Business
        and Talkdesk compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Whatsapp Business has a
        31.32%
        market share in comparison to
        Talkdesk’s
        0.05%.
        Since it has a better market share coverage,
        Whatsapp Business holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Talkdesk holds the
        62nd spot.

Question 3

How many customers are acquired by
        Whatsapp Business and
        Talkdesk in the
        Communication segment?

Accepted Answer

Whatsapp Business has
        630,163 customers and
        Talkdesk has
        1,057 customers in the
        Communication
        segment. Whatsapp Business has
        629106 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Whatsapp Business and
        Talkdesk has more customers?

Accepted Answer

Whatsapp Business has more customers in Brazil, United States and India.
Talkdesk has more customers in United States, Canada and United Kingdom.

Whatsapp Business Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Whatsapp Business and Talkdesk

Comparing the market share of Whatsapp Business and Talkdesk

Compare Whatsapp Business vs Talkdesk customers by geography

Customer Movements for this month

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