Question 1

What are the different markets in which
        Bitrix24 and
        Salesforce Open CTI compete against each other?

Accepted Answer

Bitrix24 and
        Salesforce Open CTI compete against each other in
        the Communication, Business Phone Systems, Contact Center, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Salesforce Open CTI compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Bitrix24 has a
        0.10%
        market share in comparison to
        Salesforce Open CTI’s
        0.00%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Salesforce Open CTI holds the
        257th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Salesforce Open CTI in the
        Communication segment?

Accepted Answer

Bitrix24 has
        9,444 customers and
        Salesforce Open CTI has
        8 customers in the
        Communication
        segment. Bitrix24 has
        9436 more customers than
        Salesforce Open CTI in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Salesforce Open CTI has more customers?

Accepted Answer

Bitrix24 has more customers in Brazil, United States and Kazakhstan.
Salesforce Open CTI has more customers in United States, Ireland and Bangladesh.

Bitrix24 Vs Salesforce Open CTI : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Salesforce Open CTI

Comparing the market share of Bitrix24 and Salesforce Open CTI

Compare Bitrix24 vs Salesforce Open CTI customers by geography

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