Categories where Skype and Genesys compete
Skype
Comparing the customer bases of Skype and Genesys, we can see that Skype has 33789 customer(s), while Genesys has 5549 customer(s). In the Communication category, with 33789 customer(s) Skype stands at 6th place by ranking, while Genesys with 5549 customer(s), is at the 28th place.
Skype
6th
33789 Customer
Genesys
28th
5549 Customer
Skype has a 1.68% market share in the Communication category, while Genesys has a 0.28% market share in the same space.
Comparing Skype and Genesys customers based on their geographic location, we can see that Skype has more customers in United States, United Kingdom and India, while Genesys has more customers in United States.
Skype
Genesys
Gain actionable insights about the buying patterns of Skype vs Genesys’s target audience.
Skype
New
96 Customer
Lost
105 Customer
Genesys
New
26 Customer
Lost
28 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Skype and Genesys compete against each other?
Skype and Genesys compete against each other in the Communication, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Skype and Genesys compare in the Communication market?
How many customers are acquired by Skype and Genesys in the Communication segment?
What are the countries in which Skype and Genesys has more customers?
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