Question 1

What are the different markets in which
        Genesys and
        8x8 Virtual Office compete against each other?

Accepted Answer

Genesys and
        8x8 Virtual Office compete against each other in
        the Communication, Contact Center, Business Phone Systems, Call Recording, Customer Experience.

Question 2

How does the market share of
        Genesys
        and 8x8 Virtual Office compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Genesys has a
        0.37%
        market share in comparison to
        8x8 Virtual Office’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        8x8 Virtual Office holds the
        178th spot.

Question 3

How many customers are acquired by
        Genesys and
        8x8 Virtual Office in the
        Communication segment?

Accepted Answer

Genesys has
        11,246 customers and
        8x8 Virtual Office has
        89 customers in the
        Communication
        segment. Genesys has
        11157 more customers than
        8x8 Virtual Office in this category.

Question 4

What are the countries in which
        Genesys and
        8x8 Virtual Office has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
8x8 Virtual Office has more customers in United States, United Kingdom and India.

Genesys Vs 8x8 Virtual Office : In-Depth Comparison

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Comparing the customer bases of Genesys and 8x8 Virtual Office

Comparing the market share of Genesys and 8x8 Virtual Office

Compare Genesys vs 8x8 Virtual Office customers by geography

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