NICE inContact Vs Google Contact Center AI : In-Depth Comparison

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Categories where NICE inContact and Google Contact Center AI compete

Cloud Contact Center Software
Call Recording
Communication
Contact Center
Help Desk And Ticketing

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NICE inContact

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Comparing the customer bases of NICE inContact and Google Contact Center AI

Comparing the customer bases of NICE inContact and Google Contact Center AI, we can see that NICE inContact has 2926 customer(s), while Google Contact Center AI has 49 customer(s). In the Cloud Contact Center Software category, with 2926 customer(s) NICE inContact stands at 3rd place by ranking, while Google Contact Center AI with 49 customer(s), is at the 21st place.

NICE inContact

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3rd

2926 Customer

Google Contact Center AI

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21st

49 Customer

Comparing the market share of NICE inContact and Google Contact Center AI

NICE inContact has a 12.02% market share in the Cloud Contact Center Software category, while Google Contact Center AI has a 0.20% market share in the same space.

Compare NICE inContact vs Google Contact Center AI customers by geography

Comparing NICE inContact and Google Contact Center AI customers based on their geographic location, we can see that NICE inContact has more customers in United States, Canada and United Kingdom, while Google Contact Center AI has more customers in United States.

NICE inContact

Google Contact Center AI

Customer Movements for this month

Gain actionable insights about the buying patterns of NICE inContact vs Google Contact Center AI’s target audience.

NICE inContact

New

19 Customer

Lost

33 Customer

Google Contact Center AI

New

1 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NICE inContact and Google Contact Center AI compete against each other?

NICE inContact and Google Contact Center AI compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.

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How does the market share of NICE inContact and Google Contact Center AI compare in the Cloud Contact Center Software market?

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How many customers are acquired by NICE inContact and Google Contact Center AI in the Cloud Contact Center Software segment?

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What are the countries in which NICE inContact and Google Contact Center AI has more customers?

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