Question 1

What are the different markets in which
        NICE inContact and
        Dialfire compete against each other?

Accepted Answer

NICE inContact and
        Dialfire compete against each other in
        the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Dialfire compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE inContact has a
        10.11%
        market share in comparison to
        Dialfire’s
        0.02%.
        Since it has a better market share coverage,
        NICE inContact holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Dialfire holds the
        77th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Dialfire in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE inContact has
        3,016 customers and
        Dialfire has
        5 customers in the
        Cloud Contact Center Software
        segment. NICE inContact has
        3011 more customers than
        Dialfire in this category.

Question 4

What are the countries in which
        NICE inContact and
        Dialfire has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Dialfire has more customers in Germany, France and Spain.

NICE inContact Vs Dialfire : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Dialfire

Comparing the market share of NICE inContact and Dialfire

Compare NICE inContact vs Dialfire customers by geography

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