Question 1

What are the different markets in which
        Avaya CMS and
        Ricochet compete against each other?

Accepted Answer

Avaya CMS and
        Ricochet compete against each other in
        the Cloud Business Telephony, Contact Center.

Question 2

How does the market share of
        Avaya CMS
        and Ricochet compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Avaya CMS has a
        6.55%
        market share in comparison to
        Ricochet’s
        0.01%.
        Since it has a better market share coverage,
        Avaya CMS holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Ricochet holds the
        132nd spot.

Question 3

How many customers are acquired by
        Avaya CMS and
        Ricochet in the
        Cloud Business Telephony segment?

Accepted Answer

Avaya CMS has
        907 customers and
        Ricochet has
        1 customers in the
        Cloud Business Telephony
        segment. Avaya CMS has
        906 more customers than
        Ricochet in this category.

Question 4

What are the countries in which
        Avaya CMS and
        Ricochet has more customers?

Accepted Answer

Avaya CMS has more customers in United States, United Kingdom and India.
Ricochet has more customers in and United States.

Avaya CMS Vs Ricochet : In-Depth Comparison

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Comparing the customer bases of Avaya CMS and Ricochet

Comparing the market share of Avaya CMS and Ricochet

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