Question 1

What are the different markets in which
        Cisco Jabber and
        Avaya CMS compete against each other?

Accepted Answer

Cisco Jabber and
        Avaya CMS compete against each other in
        the Cloud Business Telephony, Contact Center, Instant Messaging.

Question 2

How does the market share of
        Cisco Jabber
        and Avaya CMS compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Cisco Jabber has a
        13.96%
        market share in comparison to
        Avaya CMS’s
        6.55%.
        Since it has a better market share coverage,
        Cisco Jabber holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Avaya CMS holds the
        5th spot.

Question 3

How many customers are acquired by
        Cisco Jabber and
        Avaya CMS in the
        Cloud Business Telephony segment?

Accepted Answer

Cisco Jabber has
        1,934 customers and
        Avaya CMS has
        907 customers in the
        Cloud Business Telephony
        segment. Cisco Jabber has
        1027 more customers than
        Avaya CMS in this category.

Question 4

What are the countries in which
        Cisco Jabber and
        Avaya CMS has more customers?

Accepted Answer

Cisco Jabber has more customers in United States, United Kingdom and Australia.
Avaya CMS has more customers in United States, United Kingdom and India.

Cisco Jabber Vs Avaya CMS : In-Depth Comparison

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Comparing the customer bases of Cisco Jabber and Avaya CMS

Comparing the market share of Cisco Jabber and Avaya CMS

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