Question 1

What are the different markets in which
        Avaya CMS and
        eReceptionist compete against each other?

Accepted Answer

Avaya CMS and
        eReceptionist compete against each other in
        the Cloud Business Telephony, Contact Center.

Question 2

How does the market share of
        Avaya CMS
        and eReceptionist compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        Avaya CMS has a
        7.22%
        market share in comparison to
        eReceptionist’s
        0.06%.
        Since it has a better market share coverage,
        Avaya CMS holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        eReceptionist holds the
        73rd spot.

Question 3

How many customers are acquired by
        Avaya CMS and
        eReceptionist in the
        Cloud Business Telephony segment?

Accepted Answer

Avaya CMS has
        2,126 customers and
        eReceptionist has
        17 customers in the
        Cloud Business Telephony
        segment. Avaya CMS has
        2109 more customers than
        eReceptionist in this category.

Question 4

What are the countries in which
        Avaya CMS and
        eReceptionist has more customers?

Accepted Answer

Avaya CMS has more customers in United States, United Kingdom and Brazil.
eReceptionist has more customers in United Kingdom, United States and Israel.

Avaya CMS Vs eReceptionist : In-Depth Comparison

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Comparing the customer bases of Avaya CMS and eReceptionist

Comparing the market share of Avaya CMS and eReceptionist

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