Question 1

What are the different markets in which
        Talkdesk and
        Ytel Platform compete against each other?

Accepted Answer

Talkdesk and
        Ytel Platform compete against each other in
        the Call Recording, Communication, Contact Center, Interactive Voice Response (IVR), Sales Enablement.

Question 2

How does the market share of
        Talkdesk
        and Ytel Platform compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        1.71%
        market share in comparison to
        Ytel Platform’s
        0.02%.
        Since it has a better market share coverage,
        Talkdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Ytel Platform holds the
        25th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Ytel Platform in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        1,057 customers and
        Ytel Platform has
        10 customers in the
        Call Recording
        segment. Talkdesk has
        1047 more customers than
        Ytel Platform in this category.

Question 4

What are the countries in which
        Talkdesk and
        Ytel Platform has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Ytel Platform has more customers in United States and Canada.

Talkdesk Vs Ytel Platform : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Ytel Platform

Comparing the market share of Talkdesk and Ytel Platform

Compare Talkdesk vs Ytel Platform customers by geography

Customer Movements for this month

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