Question 1

What are the different markets in which
        Talkdesk and
        Callcap compete against each other?

Accepted Answer

Talkdesk and
        Callcap compete against each other in
        the Call Recording, Account Based Marketing, Business Intelligence (BI), Business Phone Systems, Call Tracking.

Question 2

How does the market share of
        Talkdesk
        and Callcap compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        1.94%
        market share in comparison to
        Callcap’s
        0.04%.
        Since it has a better market share coverage,
        Talkdesk holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Callcap holds the
        21st spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Callcap in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        1,182 customers and
        Callcap has
        23 customers in the
        Call Recording
        segment. Talkdesk has
        1159 more customers than
        Callcap in this category.

Question 4

What are the countries in which
        Talkdesk and
        Callcap has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Callcap has more customers in United States and Canada.

Talkdesk Vs Callcap : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Callcap

Comparing the market share of Talkdesk and Callcap

Compare Talkdesk vs Callcap customers by geography

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