Question 1

What are the different markets in which
        Talkdesk and
        PhoneCall compete against each other?

Accepted Answer

Talkdesk and
        PhoneCall compete against each other in
        the Call Recording, Contact Center, Communication, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Talkdesk
        and PhoneCall compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        1.94%
        market share in comparison to
        PhoneCall’s
        0.01%.
        Since it has a better market share coverage,
        Talkdesk holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        PhoneCall holds the
        29th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        PhoneCall in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        1,182 customers and
        PhoneCall has
        4 customers in the
        Call Recording
        segment. Talkdesk has
        1178 more customers than
        PhoneCall in this category.

Question 4

What are the countries in which
        Talkdesk and
        PhoneCall has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
PhoneCall has more customers in Algeria, United States and France.

Talkdesk Vs PhoneCall : In-Depth Comparison

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Comparing the customer bases of Talkdesk and PhoneCall

Comparing the market share of Talkdesk and PhoneCall

Compare Talkdesk vs PhoneCall customers by geography

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