Question 1

What are the different markets in which
        NICE inContact and
        VPI Capture compete against each other?

Accepted Answer

NICE inContact and
        VPI Capture compete against each other in
        the Call Recording, Cloud Contact Center Software, Communication, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and VPI Capture compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        NICE inContact has a
        4.87%
        market share in comparison to
        VPI Capture’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        VPI Capture holds the
        26th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        VPI Capture in the
        Call Recording segment?

Accepted Answer

NICE inContact has
        2,968 customers and
        VPI Capture has
        8 customers in the
        Call Recording
        segment. NICE inContact has
        2960 more customers than
        VPI Capture in this category.

Question 4

What are the countries in which
        NICE inContact and
        VPI Capture has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
VPI Capture has more customers in United States and Canada.

NICE inContact Vs VPI Capture : In-Depth Comparison

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Comparing the customer bases of NICE inContact and VPI Capture

Comparing the market share of NICE inContact and VPI Capture

Compare NICE inContact vs VPI Capture customers by geography

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