Question 1

What are the different markets in which
        Talkdesk and
        Nice Call Recording compete against each other?

Accepted Answer

Talkdesk and
        Nice Call Recording compete against each other in
        the Call Recording, Communication, Contact Center, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Talkdesk
        and Nice Call Recording compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        1.71%
        market share in comparison to
        Nice Call Recording’s
        0.42%.
        Since it has a better market share coverage,
        Talkdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Nice Call Recording holds the
        10th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Nice Call Recording in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        1,057 customers and
        Nice Call Recording has
        258 customers in the
        Call Recording
        segment. Talkdesk has
        799 more customers than
        Nice Call Recording in this category.

Question 4

What are the countries in which
        Talkdesk and
        Nice Call Recording has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Nice Call Recording has more customers in United States, India and United Kingdom.

Talkdesk Vs Nice Call Recording : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Nice Call Recording

Comparing the market share of Talkdesk and Nice Call Recording

Compare Talkdesk vs Nice Call Recording customers by geography

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