Question 1

What are the different markets in which
        Talkdesk and
        ActiveDEMAND compete against each other?

Accepted Answer

Talkdesk and
        ActiveDEMAND compete against each other in
        the Call Recording, Call Tracking, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Talkdesk
        and ActiveDEMAND compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        1.67%
        market share in comparison to
        ActiveDEMAND’s
        1.15%.
        Since it has a better market share coverage,
        Talkdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        ActiveDEMAND holds the
        9th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        ActiveDEMAND in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        1,027 customers and
        ActiveDEMAND has
        710 customers in the
        Call Recording
        segment. Talkdesk has
        317 more customers than
        ActiveDEMAND in this category.

Question 4

What are the countries in which
        Talkdesk and
        ActiveDEMAND has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
ActiveDEMAND has more customers in United States, Canada and Netherlands.

Talkdesk Vs ActiveDEMAND : In-Depth Comparison

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Comparing the customer bases of Talkdesk and ActiveDEMAND

Comparing the market share of Talkdesk and ActiveDEMAND

Compare Talkdesk vs ActiveDEMAND customers by geography

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