Question 1

What are the different markets in which
        NICE inContact and
        3CLogic compete against each other?

Accepted Answer

NICE inContact and
        3CLogic compete against each other in
        the Call Recording, Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        NICE inContact
        and 3CLogic compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        NICE inContact has a
        4.87%
        market share in comparison to
        3CLogic’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        3CLogic holds the
        28th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        3CLogic in the
        Call Recording segment?

Accepted Answer

NICE inContact has
        2,968 customers and
        3CLogic has
        6 customers in the
        Call Recording
        segment. NICE inContact has
        2962 more customers than
        3CLogic in this category.

Question 4

What are the countries in which
        NICE inContact and
        3CLogic has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
3CLogic has more customers in United States, Czech Republic and Japan.

NICE inContact Vs 3CLogic : In-Depth Comparison

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Comparing the customer bases of NICE inContact and 3CLogic

Comparing the market share of NICE inContact and 3CLogic

Compare NICE inContact vs 3CLogic customers by geography

Customer Movements for this month

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