Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Market Share of Zendesk
Current Customer(s)
163252
Market Share (Est.)
12.27%
Ranking
#2
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 70.12%, Quip with 4.14%, Atlassian Confluence with 2.92% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 932786 | 70.12% | Zendesk vs Wix |
| Quip | 55130 | 4.14% | Zendesk vs Quip |
| Atlassian Confluence | 38817 | 2.92% | Zendesk vs Atlassian Confluence |
| Freshworks | 33887 | 2.55% | Zendesk vs Freshworks |
| monday.com | 15494 | 1.16% | Zendesk vs monday.com |
| TalentLMS | 14185 | 1.07% | Zendesk vs TalentLMS |
| Salesforce Service Cloud | 14145 | 1.06% | Zendesk vs Salesforce Service Cloud |
| LiveAgent | 7304 | 0.55% | Zendesk vs LiveAgent |
| Bitrix24 | 6859 | 0.52% | Zendesk vs Bitrix24 |
| Zoho Desk | 5310 | 0.40% | Zendesk vs Zoho Desk |
| Yammer | 5205 | 0.39% | Zendesk vs Yammer |
| Re:amaze | 4914 | 0.37% | Zendesk vs Re:amaze |
| Gitbook | 4101 | 0.31% | Zendesk vs Gitbook |
| UserVoice | 3653 | 0.27% | Zendesk vs UserVoice |
| SkyPrep | 3216 | 0.24% | Zendesk vs SkyPrep |
| Litmos LMS | 2886 | 0.22% | Zendesk vs Litmos LMS |
| MangoApps | 2839 | 0.21% | Zendesk vs MangoApps |
| Jive | 1396 | 0.10% | Zendesk vs Jive |
| Helpjuice | 1308 | 0.10% | Zendesk vs Helpjuice |
| Flowlu | 1231 | 0.09% | Zendesk vs Flowlu |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 70.12%, Quip with 4.14%, Atlassian Confluence with 2.92% market share.
Zendesk vs Wix
Zendesk vs Quip
Zendesk vs Atlassian Confluence
Zendesk vs Freshworks
Zendesk vs monday.com
Zendesk vs TalentLMS
Zendesk vs Salesforce Service Cloud
Zendesk vs LiveAgent
Customers of Zendesk
Around the world in 2024, over 163210 companies have started using Zendesk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| TotalEnergies SE (fmr Total SA) | 10,000+ | Courbevoie | Ile-de-France | France |     |
| Worldwide Flight Services | 10,000+ | Jamaica | New York | United States | |
| Bestseller | 10,000+ | Brande | Central Jutland | Denmark | |
| Coles Supermarkets Australia Pty Ltd. | 10,000+ | Hawthorn East | Victoria | Australia | |
| Morgan Stanley | 10,000+ | New York City | New York | United States | |
| Continental | 10,000+ | Hannover | Lower Saxony | Germany | |
| OYO | 10,000+ | Gurgaon | Haryana | India | |
| Carvana Co. | 10,000+ | Tempe | Arizona | United States | |
| Beaumont Health | 10,000+ | Royal Oak | Michigan | United States | |
| Duke University | 10,000+ | Durham | North Carolina | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Knowledge Management are Marketing (1861), Technology (1545), Saas (1398).
Customers
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Zendesk Customers by Employee Size
The majority of Zendesk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (53198 companies), 20 - 49 employees (38672 companies), 10 - 19 employees (20172 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 67220(53.74%), United Kingdom with 14338(11.46%), Australia with 6111(4.89%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Quip, Atlassian Confluence. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Quip Zendesk vs Atlassian Confluence.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the knowledge-management?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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