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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

7377

Market Share (Est.)

0.56%

Ranking

#9

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 70.06%, Zendesk with 12.31%, Quip with 4.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix92954070.06%LiveAgent vs Wix
Zendesk16338712.31%LiveAgent vs Zendesk
Quip552184.16%LiveAgent vs Quip
Atlassian Confluence384512.90%LiveAgent vs Atlassian Confluence
Freshworks336072.53%LiveAgent vs Freshworks
monday.com153951.16%LiveAgent vs monday.com
TalentLMS146431.10%LiveAgent vs TalentLMS
Salesforce Service Cloud141501.07%LiveAgent vs Salesforce Service Cloud
Bitrix2468340.52%LiveAgent vs Bitrix24
Zoho Desk52950.40%LiveAgent vs Zoho Desk
Yammer51580.39%LiveAgent vs Yammer
Re:amaze48410.36%LiveAgent vs Re:amaze
Gitbook41020.31%LiveAgent vs Gitbook
UserVoice36240.27%LiveAgent vs UserVoice
SkyPrep32310.24%LiveAgent vs SkyPrep
Litmos LMS29180.22%LiveAgent vs Litmos LMS
MangoApps28390.21%LiveAgent vs MangoApps
Jive13830.10%LiveAgent vs Jive
Helpjuice13500.10%LiveAgent vs Helpjuice
Flowlu12810.10%LiveAgent vs Flowlu
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 70.06%, Zendesk with 12.31%, Quip with 4.16% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs TalentLMS

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LiveAgent vs Salesforce Service Cloud

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Customers of LiveAgent

Around the world in 2024, over 7074 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Anheuser - Busch10,000+OrlandoFloridaUnited States
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Toto10,000+ColombesIle-de-FranceFrance
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Residence Inn Marriott Central Park10,000+BethesdaMarylandUnited States
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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Starbucks Corporation10,000+SeattleWashingtonUnited States
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Boston Scientific Corporation10,000+MarlboroughMassachusettsUnited States
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The Woodlands Waterway Marriott Hotel & Conv Ctr10,000+The WoodlandsTexasUnited States
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IHI Corp. (Ishikawajima-Harima Heavy Industries Co., Ltd.)10,000+TokyoTokyoJapan
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GDI Integrated Facility Services10,000+KitchenerOntarioCanada
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Zara10,000+L'Hospitalet de LlobregatCataloniaSpain
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Accessories (33), Asset Management (29), Cloud Services (28).

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1826 companies), 20 - 49 employees (1541 companies), 100 - 249 employees (836 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3267(61.25%), United Kingdom with 479(8.98%), Australia with 359(6.73%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Sales Management
Knowledge Management
Personalization Behavioral Targeting

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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