Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

123

Technologies Tracked

5030840

Companies Tracked

Categories related to Instant Messaging And Chat

Project Collaboration
Document Management
Team Collaboration
Collaborative Calendars
Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2024

Over 5030840 companies are using Instant Messaging And Chat tools. G Suite with 74.53% market share (3749666 customers), Slack with 8.47% market share (426358 customers), Zendesk with 3.25% market share (163252 customers).

Technology

Market Share (Est.)

Customers

  • G Suite

    74.53%

    3749666

  • Slack

    8.47%

    426358

  • Zendesk

    3.25%

    163252

  • Zoho Mail

    2.72%

    136768

  • Intercom

    1.67%

    84054

  • Others

    9.36%

    470742

  • Instant Messaging And Chat Customers by Employee Size

    The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (2427347 companies), 20 - 49 employees (927457 companies), 10 - 19 employees (729543 companies).

    Employee Size

    Instant Messaging And Chat Customers by Geography

    Companies using Instant Messaging And Chat technology software are majorly from the United States with 2540588 (62.57%), United Kingdom with 331059 (8.15%), India with 234969 (5.79%) customers respectively.

    Customers

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    Instant Messaging And Chat Customers by Industry

    Top industries that use Instant Messaging And Chat for Marketing (55496), Digital Marketing (40119), Social Media (36908).

    Customers

    Market Share for Top Instant Messaging And Chat Technologies

    Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1G Suite374966674.53
    2Slack4263588.47
    3Zendesk1632523.25
    4Zoho Mail1367682.72
    5Intercom840541.67
    6Microsoft Teams578521.15
    7Tidio552391.10
    8Snapchat432010.86
    9LiveChat340030.68
    10Skype339520.67
    11Zoho SalesIQ302560.60
    12Podium271480.54
    13Crisp206570.41
    14Drift148740.30
    15Smartsupp Live Chat145690.29
    16Salesforce Service Cloud141450.28
    17Pure Chat116400.23
    18Freshchat110010.22
    19GetSiteControl98900.20
    20LiveAgent73040.15
    21Workplace by Facebook70880.14
    22Bitrix2468590.14
    23Zoho Desk53100.11
    24Userlike Live Chat52940.11
    25LivePerson50550.10
    26Re:amaze49140.10
    27SnapEngage38710.08
    28Provide Support36030.07
    29Skype for Business33550.07
    30Genesys PureCloud31300.06
    31Five930860.06
    32Podio27470.05
    33Zimbra23090.05
    34Comm100 Live Chat22170.04
    35Front21460.04
    36HelpCrunch17130.03
    37Chaport15840.03
    38CallPage15110.03
    39Jive13960.03
    40LiveHelpNow12500.02
    41Chatbox12480.02
    42Kayako11950.02
    43Helpshift11120.02
    44HipChat10930.02
    45Rocket.Chat10590.02
    46Chatlio10460.02
    47Topi8890.02
    48OnePlace8360.02
    49HappyFox Chat8110.02
    50RumbleTalk5220.01
    51Velaro4970.01
    52iAdvize4860.01
    53Beekeeper4460.01
    54WhosOn4080.01
    55inSided3840.01
    56Mattermost3680.01
    57Nextiva3540.01
    58Zoho Meeting3280.01
    59LiveCall2620.01
    60Heymarket2420.00
    61ProProfs Chat2290.00
    62REVE Chat2220.00
    63SendBird2050.00
    64Subiz1850.00
    65SAP Jam1670.00
    66Onstream Webinars1520.00
    67Noodle1460.00
    68Zoho Connect1450.00
    69Wix Answers1390.00
    70Zingle1070.00
    71Glip900.00
    72Elium890.00
    73TextUs810.00
    74Clinked740.00
    75eXo Platform680.00
    76UJET680.00
    77Solvemate630.00
    78LiveHelp520.00
    79Communifire520.00
    80Wire500.00
    81AsisteClick500.00
    82Hibox450.00
    83Bold360430.00
    84Zyncro370.00
    85Flock - Helloflock.com320.00
    86ChatWork320.00
    87Adsoup Sales270.00
    88TeamWox240.00
    89Hall220.00
    90Taskworld180.00
    91Whisbi180.00
    92Minsh160.00
    93Nefsis160.00
    94Zoho Cliq160.00
    95JivoChat150.00
    96Acquire140.00
    97Sameroom130.00
    98Fleep130.00
    99Responcierge120.00
    100Stride110.00
    101NABD System110.00
    102Chatfuel100.00
    103Azendoo90.00
    104Bolste90.00
    105Quire90.00
    106PlanDone80.00
    107Team on the Run80.00
    108Acobot80.00
    109Sellsy Teamwork70.00
    110Chat Outsource50.00
    111SnapComms50.00
    112viCloning50.00
    113Powermemo50.00
    114MOOVIA40.00
    115Quiq Messaging40.00
    116EasyGrouper40.00
    117giosg Live Chat30.00
    118cingo.me30.00
    119StrikeBase30.00
    120Cingo30.00
    121Simply Confirm20.00
    122Diligent Messenger20.00
    123Callmaker20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Instant Messaging And Chat software market leaders?

    Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.

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    How many companies use Instant Messaging And Chat software these days?

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    Which company has the most significant market share in the Instant Messaging And Chat software space?

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    What are the top industries that usually use Instant Messaging And Chat softwares?

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