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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Instant Messaging And Chat
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Market Share of Genesys PureCloud

Current Customer(s)

3061

Market Share (Est.)

0.06%

Ranking

#30

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 74.53%, Slack with 8.53%, Zendesk with 3.26% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite372965074.53%Genesys PureCloud vs G Suite
Slack4269768.53%Genesys PureCloud vs Slack
Zendesk1633873.26%Genesys PureCloud vs Zendesk
Zoho Mail1357502.71%Genesys PureCloud vs Zoho Mail
Intercom831861.66%Genesys PureCloud vs Intercom
Microsoft Teams572041.14%Genesys PureCloud vs Microsoft Teams
Tidio551261.10%Genesys PureCloud vs Tidio
Snapchat422210.84%Genesys PureCloud vs Snapchat
Skype337780.67%Genesys PureCloud vs Skype
LiveChat335850.67%Genesys PureCloud vs LiveChat
Zoho SalesIQ301460.60%Genesys PureCloud vs Zoho SalesIQ
Podium270950.54%Genesys PureCloud vs Podium
Crisp202700.41%Genesys PureCloud vs Crisp
Drift147040.29%Genesys PureCloud vs Drift
Smartsupp Live Chat145580.29%Genesys PureCloud vs Smartsupp Live Chat
Salesforce Service Cloud141500.28%Genesys PureCloud vs Salesforce Service Cloud
Pure Chat116110.23%Genesys PureCloud vs Pure Chat
Freshchat108330.22%Genesys PureCloud vs Freshchat
GetSiteControl98630.20%Genesys PureCloud vs GetSiteControl
LiveAgent73770.15%Genesys PureCloud vs LiveAgent
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 74.53%, Slack with 8.53%, Zendesk with 3.26% market share.

Genesys PureCloud vs G Suite

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Genesys PureCloud vs Slack

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Genesys PureCloud vs Zendesk

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Genesys PureCloud vs Zoho Mail

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Genesys PureCloud vs Intercom

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Genesys PureCloud vs Microsoft Teams

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Genesys PureCloud vs Tidio

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Genesys PureCloud vs Snapchat

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Customers of Genesys PureCloud

Around the world in 2024, over 2956 companies have started using Genesys PureCloud as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of Missouri10,000+Jefferson CityMontanaUnited States
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RMIT10,000+VermontVictoriaAustralia
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Banco Davivienda SA10,000+BogotaBogota D.C.Colombia
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Aurora Health Care10,000+MilwaukeeWisconsinUnited States
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Sun International Management Limited10,000+JohannesburgGautengSouth Africa
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Equifax Inc.10,000+AtlantaGeorgiaUnited States
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CBS Corporation10,000+RingwoodNew JerseyUnited States
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BMW Of North America, LLC10,000+Washington, D.C.Washington, D.C.United States
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Deutsche Bank10,000+Frankfurt am MainHesseGermany
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Owens Corning10,000+ToledoOhioUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Instant Messaging And Chat are Cloud Services (51), Insurance (45), Asset Management (44).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (470 companies), 1,000 - 4,999 employees (399 companies), 20 - 49 employees (387 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for instant-messaging-chat are the United States with 1320(53.64%), Australia with 364(14.79%), United Kingdom with 328(13.33%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Satisfaction Ratings
Predictive Dialer
Customer Experience
Auto Dialer
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs G Suite Genesys PureCloud vs Slack Genesys PureCloud vs Zendesk.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the instant-messaging-chat?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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