UserTesting
With UserTesting, you can make better decisions with fast customer feedback and shared human insights.
Market Share of UserTesting
Current Customer(s)
608
Market Share (Est.)
0.06%
Ranking
#65
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Trustpilot | 205569 | 21.27% | UserTesting vs Trustpilot |
| Zendesk | 163387 | 16.91% | UserTesting vs Zendesk |
| Intercom | 83186 | 8.61% | UserTesting vs Intercom |
| Adobe Marketing Cloud | 72711 | 7.52% | UserTesting vs Adobe Marketing Cloud |
| Freshworks | 33607 | 3.48% | UserTesting vs Freshworks |
| Qualtrics | 29136 | 3.01% | UserTesting vs Qualtrics |
| Podium | 27095 | 2.80% | UserTesting vs Podium |
| Campaign Monitor | 25188 | 2.61% | UserTesting vs Campaign Monitor |
| Yotpo | 23308 | 2.41% | UserTesting vs Yotpo |
| Adobe Commerce Cloud | 23088 | 2.39% | UserTesting vs Adobe Commerce Cloud |
| Qualtrics Research Core | 22082 | 2.28% | UserTesting vs Qualtrics Research Core |
| Smartlook | 21066 | 2.18% | UserTesting vs Smartlook |
| Smile.io | 19462 | 2.01% | UserTesting vs Smile.io |
| Zoho CRM | 19341 | 2.00% | UserTesting vs Zoho CRM |
| Pendo | 15161 | 1.57% | UserTesting vs Pendo |
| Salesforce Service Cloud | 14150 | 1.46% | UserTesting vs Salesforce Service Cloud |
| Pipedrive | 13679 | 1.42% | UserTesting vs Pipedrive |
| OneAll | 11326 | 1.17% | UserTesting vs OneAll |
| Sitecore | 10240 | 1.06% | UserTesting vs Sitecore |
| Bazaarvoice | 8052 | 0.83% | UserTesting vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.
UserTesting vs Trustpilot
UserTesting vs Zendesk
UserTesting vs Intercom
UserTesting vs Adobe Marketing Cloud
UserTesting vs Freshworks
UserTesting vs Qualtrics
UserTesting vs Podium
UserTesting vs Campaign Monitor
Customers of UserTesting
Around the world in 2024, over 602 companies have started using UserTesting as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| AltFi | 0 - 9 | London | England | United Kingdom |    |
| Just Group Plc | 1,000 - 4,999 | Reigate | England | United Kingdom | |
| UserTesting | 500 - 999 | San Francisco | Georgia | United States |  |
| Business Insights | 20 - 49 | Barcelona | Catalonia | Spain | |
| Hudson's Bay Company (HBC) | 10,000+ | Toronto | Ontario | Canada | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| BSH Hausgeräte GmbH | 10,000+ | Lohr am Main | Bavaria | Germany | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Nike, Inc. | 10,000+ | Beaverton | Oregon | United States | |
| Zurich Insurance Group AG | 10,000+ | Zurich | Zurich | Switzerland | |
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UserTesting Customers by Products and Services
The top three products and services offering customers that use UserTesting for Customer Experience are Wealth Management (15), Investment Management (12), Financial Services (12).
Customers
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UserTesting Customers by Employee Size
The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (121 companies), 1,000 - 4,999 employees (105 companies), 100 - 249 employees (86 companies).
Employee Size
UserTesting Customers by Geography
The top three geographies of UserTesting for customer-experience are the United States with 374(69.52%), United Kingdom with 56(10.41%), Germany with 27(5.02%) customers respectively.
Customers
Employees of UserTesting
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FAQ
Find answers to the most often asked questions by users.
Who are the top UserTesting competitors?
UserTesting’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Trustpilot UserTesting vs Zendesk UserTesting vs Intercom.
What is UserTesting customer distribution based on company size?
What is UserTesting market share in the customer-experience?
What are the top countries that use UserTesting?
What are the top industries that use UserTesting?
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