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Salesforce Service Cloud

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Salesforce Ventures invests in the next gen of enterprise tech to help companies connect with their customers in entirely new ways. Track key contact ...Read more

Customer Experience
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Market Share of Salesforce Service Cloud

Current Customer(s)

14150

Market Share (Est.)

1.46%

Ranking

#16

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Trustpilot20556921.27%Salesforce Service Cloud vs Trustpilot
Zendesk16338716.91%Salesforce Service Cloud vs Zendesk
Intercom831868.61%Salesforce Service Cloud vs Intercom
Adobe Marketing Cloud727117.52%Salesforce Service Cloud vs Adobe Marketing Cloud
Freshworks336073.48%Salesforce Service Cloud vs Freshworks
Qualtrics291363.01%Salesforce Service Cloud vs Qualtrics
Podium270952.80%Salesforce Service Cloud vs Podium
Campaign Monitor251882.61%Salesforce Service Cloud vs Campaign Monitor
Yotpo233082.41%Salesforce Service Cloud vs Yotpo
Adobe Commerce Cloud230882.39%Salesforce Service Cloud vs Adobe Commerce Cloud
Qualtrics Research Core220822.28%Salesforce Service Cloud vs Qualtrics Research Core
Smartlook210662.18%Salesforce Service Cloud vs Smartlook
Smile.io194622.01%Salesforce Service Cloud vs Smile.io
Zoho CRM193412.00%Salesforce Service Cloud vs Zoho CRM
Pendo151611.57%Salesforce Service Cloud vs Pendo
Pipedrive136791.42%Salesforce Service Cloud vs Pipedrive
OneAll113261.17%Salesforce Service Cloud vs OneAll
Sitecore102401.06%Salesforce Service Cloud vs Sitecore
Bazaarvoice80520.83%Salesforce Service Cloud vs Bazaarvoice
LiveAgent73770.76%Salesforce Service Cloud vs LiveAgent
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.

Salesforce Service Cloud vs Trustpilot

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Salesforce Service Cloud vs Zendesk

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Salesforce Service Cloud vs Intercom

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Salesforce Service Cloud vs Adobe Marketing Cloud

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Salesforce Service Cloud vs Freshworks

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Salesforce Service Cloud vs Qualtrics

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Salesforce Service Cloud vs Podium

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Salesforce Service Cloud vs Campaign Monitor

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Customers of Salesforce Service Cloud

Around the world in 2024, over 13565 companies have started using Salesforce Service Cloud as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ECCO Holding A/S10,000+TonderSouth DenmarkDenmark
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American Red Cross10,000+WilmingtonDelawareUnited States
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University Of Virginia10,000+CharlottesvilleVirginiaUnited States
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Guitar Center10,000+Westlake VillageCaliforniaUnited States
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Assicurazioni Generali SpA10,000+TriesteFriuli Venezia GiuliaItaly
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Ford Motor Company10,000+DearbornMichiganUnited States
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Vivint10,000+SeattleWashingtonUnited States
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City & County Of Denver10,000+Castle RockColoradoUnited States
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Wartsila Oyj Abp10,000+HelsinkiUusimaaFinland
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Gucci10,000+FlorenceTuscanyItaly
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Salesforce Service Cloud Customers by Products and Services

The top three products and services offering customers that use Salesforce Service Cloud for Customer Experience are Cloud Services (146), Accessories (145), Data Analytics (119).

Customers

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Salesforce Service Cloud Customers by Employee Size

The majority of Salesforce Service Cloud's customers for the customer-experience category fall in the company size of 20 - 49 employees (2404 companies), 0 - 9 employees (2262 companies), 100 - 249 employees (1937 companies).

Employee Size

Salesforce Service Cloud Customers by Geography

The top three geographies of Salesforce Service Cloud for customer-experience are the United States with 7559(66.14%), United Kingdom with 923(8.08%), India with 645(5.64%) customers respectively.

Customers

Employees of Salesforce Service Cloud

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Also see other Products/Services by Salesforce Service Cloud in:

Customer Experience
Customer Engagement
Contact Center
Customer Support Services
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Service Cloud competitors?

Salesforce Service Cloud’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Trustpilot Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Intercom.

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What is Salesforce Service Cloud customer distribution based on company size?

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What is Salesforce Service Cloud market share in the customer-experience?

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What are the top countries that use Salesforce Service Cloud?

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What are the top industries that use Salesforce Service Cloud?

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