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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

5

Market Share (Est.)

0.00%

Ranking

#213

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Trustpilot20556921.27%KANA Express vs Trustpilot
Zendesk16338716.91%KANA Express vs Zendesk
Intercom831868.61%KANA Express vs Intercom
Adobe Marketing Cloud727117.52%KANA Express vs Adobe Marketing Cloud
Freshworks336073.48%KANA Express vs Freshworks
Qualtrics291363.01%KANA Express vs Qualtrics
Podium270952.80%KANA Express vs Podium
Campaign Monitor251882.61%KANA Express vs Campaign Monitor
Yotpo233082.41%KANA Express vs Yotpo
Adobe Commerce Cloud230882.39%KANA Express vs Adobe Commerce Cloud
Qualtrics Research Core220822.28%KANA Express vs Qualtrics Research Core
Smartlook210662.18%KANA Express vs Smartlook
Smile.io194622.01%KANA Express vs Smile.io
Zoho CRM193412.00%KANA Express vs Zoho CRM
Pendo151611.57%KANA Express vs Pendo
Salesforce Service Cloud141501.46%KANA Express vs Salesforce Service Cloud
Pipedrive136791.42%KANA Express vs Pipedrive
OneAll113261.17%KANA Express vs OneAll
Sitecore102401.06%KANA Express vs Sitecore
Bazaarvoice80520.83%KANA Express vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.

KANA Express vs Trustpilot

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KANA Express vs Zendesk

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KANA Express vs Intercom

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Freshworks

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KANA Express vs Qualtrics

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KANA Express vs Podium

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KANA Express vs Campaign Monitor

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Customers of KANA Express

Around the world in 2024, over 5 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Citigroup, Inc.10,000+New York CityNew YorkUnited States
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Harrods1,000 - 4,999LondonEnglandUnited Kingdom
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Verint Systems1,000 - 4,999WixomMichiganUnited States
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LOI500 - 999ZoetermeerSouth HollandNetherlands
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Infinisource250 - 499Salt Lake CityUtahUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Personal Shopping (1), Luxury Clothing (1), Fraud and Compliance Solutions (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (2 companies), 10,000+ employees (1 companies), 500 - 999 employees (1 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 3(60.00%), United Kingdom with 1(20.00%), Netherlands with 1(20.00%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Customer Experience
Email Management
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Trustpilot KANA Express vs Zendesk KANA Express vs Intercom.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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