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Verint

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Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer servic...Read more

Contact Center
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Market Share of Verint

Current Customer(s)

2207

Market Share (Est.)

0.18%

Ranking

#20

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93278673.97%Verint vs Wix
Zendesk16325212.95%Verint vs Zendesk
Freshworks338872.69%Verint vs Freshworks
Agile CRM316942.51%Verint vs Agile CRM
Salesforce Service Cloud141451.12%Verint vs Salesforce Service Cloud
Mitel86800.69%Verint vs Mitel
LiveAgent73040.58%Verint vs LiveAgent
Bitrix2468590.54%Verint vs Bitrix24
Genesys57030.45%Verint vs Genesys
Zoho Desk53100.42%Verint vs Zoho Desk
Wipro44140.35%Verint vs Wipro
Avaya Contact Center39650.31%Verint vs Avaya Contact Center
NICE inContact35280.28%Verint vs NICE inContact
PICS31850.25%Verint vs PICS
Genesys PureCloud31300.25%Verint vs Genesys PureCloud
Five930860.24%Verint vs Five9
LogMeIn Rescue26440.21%Verint vs LogMeIn Rescue
Aircall24650.20%Verint vs Aircall
Comm100 Live Chat22170.18%Verint vs Comm100 Live Chat
Genesys Contact Center14300.11%Verint vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Verint

The top three of Verint’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

Verint vs Wix

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Verint vs Zendesk

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Verint vs Freshworks

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Verint vs Agile CRM

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Verint vs Salesforce Service Cloud

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Verint vs Mitel

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Verint vs LiveAgent

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Verint vs Bitrix24

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Customers of Verint

Around the world in 2024, over 2206 companies have started using Verint as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Alstom SA10,000+Saint-OuenIle-de-FranceFrance
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Bharti Airtel Ltd10,000+New DelhiNCTIndia
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Sears10,000+Hoffman EstatesIllinoisUnited States
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ADT, Inc.10,000+Boca RatonFloridaUnited States
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Alere Inc.10,000+WalthamMassachusettsUnited States
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VWR International10,000+RadnorPennsylvaniaUnited States
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British Airways10,000+LondonEnglandUnited Kingdom
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Sage Group Plc10,000+Newcastle upon TyneEnglandUnited Kingdom
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Henry Ford Health System10,000+DetroitMichiganUnited States
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Ultrapar Holdings Inc10,000+Sao PauloSao PauloBrazil
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Verint Customers by Products and Services

The top three products and services offering customers that use Verint for Contact Center are Insurance (106), Managed Services (90), Cloud Services (84).

Customers

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Verint Customers by Employee Size

The majority of Verint's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (562 companies), 10,000+ employees (511 companies), 100 - 249 employees (213 companies).

Employee Size

Verint Customers by Geography

The top three geographies of Verint for contact-center are the United States with 1173(62.23%), United Kingdom with 231(12.25%), India with 107(5.68%) customers respectively.

Customers

Employees of Verint

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Also see other Products/Services by Verint in:

Market Research
Workforce Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Verint competitors?

Verint’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Verint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Verint and 40,000 other technologies on the internet. You can also compare Verint and its feature with top competitors here : Verint vs Wix Verint vs Zendesk Verint vs Freshworks.

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What is Verint customer distribution based on company size?

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What is Verint market share in the contact-center?

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What are the top countries that use Verint?

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What are the top industries that use Verint?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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