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PICS

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes.

Contact Center
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Market Share of PICS

Current Customer(s)

3207

Market Share (Est.)

0.25%

Ranking

#14

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93439773.89%PICS vs Wix
Zendesk16507013.05%PICS vs Zendesk
Freshworks339012.68%PICS vs Freshworks
Agile CRM317412.51%PICS vs Agile CRM
Salesforce Service Cloud141021.12%PICS vs Salesforce Service Cloud
Mitel86400.68%PICS vs Mitel
LiveAgent74690.59%PICS vs LiveAgent
Bitrix2469530.55%PICS vs Bitrix24
Genesys56390.45%PICS vs Genesys
Zoho Desk52710.42%PICS vs Zoho Desk
Wipro44010.35%PICS vs Wipro
Avaya Contact Center39540.31%PICS vs Avaya Contact Center
NICE inContact34850.28%PICS vs NICE inContact
Genesys PureCloud30910.24%PICS vs Genesys PureCloud
Five930780.24%PICS vs Five9
LogMeIn Rescue26580.21%PICS vs LogMeIn Rescue
Aircall24570.19%PICS vs Aircall
Comm100 Live Chat22490.18%PICS vs Comm100 Live Chat
Verint22250.18%PICS vs Verint
Genesys Contact Center14020.11%PICS vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of PICS

The top three of PICS’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.

PICS vs Wix

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PICS vs Zendesk

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PICS vs Freshworks

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PICS vs Agile CRM

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PICS vs Salesforce Service Cloud

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PICS vs Mitel

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PICS vs LiveAgent

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PICS vs Bitrix24

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Customers of PICS

Around the world in 2024, over 3207 companies have started using PICS as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Barloworld Ltd.10,000+JohannesburgGautengSouth Africa
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MAC Cosmetics10,000+New York CityNew YorkUnited States
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University Of South Carolina10,000+ColumbiaSouth CarolinaUnited States
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Super Group10,000+JohannesburgGautengSouth Africa
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NGK Insulators Ltd10,000+NagoyaAichiJapan
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Lupin10,000+MumbaiMaharashtraIndia
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Sanlam10,000+Cape TownWestern CapeSouth Africa
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Tsebo Solutions Group10,000+JohannesburgGautengSouth Africa
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Super Group5,000 - 9,999JohannesburgGautengSouth Africa
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Vigor Solutions5,000 - 9,999WellingtonNew Zealand
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PICS Customers by Products and Services

The top three products and services offering customers that use PICS for Contact Center are Project Management (26), Marketing (25), Social Media (23).

Customers

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PICS Customers by Employee Size

The majority of PICS's customers for the contact-center category fall in the company size of 0 - 9 employees (961 companies), 10 - 19 employees (947 companies), 20 - 49 employees (658 companies).

Employee Size

PICS Customers by Geography

The top three geographies of PICS for contact-center are the South Africa with 2308(77.37%), United States with 320(10.73%), United Kingdom with 103(3.45%) customers respectively.

Customers

Employees of PICS

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Also see other Products/Services by PICS in:

Contact Center
Applications Suite

FAQ

Find answers to the most often asked questions by users.

Who are the top PICS competitors?

PICS’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of PICS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PICS and 40,000 other technologies on the internet. You can also compare PICS and its feature with top competitors here : PICS vs Wix PICS vs Zendesk PICS vs Freshworks.

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What is PICS customer distribution based on company size?

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What is PICS market share in the contact-center?

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What are the top countries that use PICS?

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What are the top industries that use PICS?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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