LiveAgent
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more
Market Share of LiveAgent
Current Customer(s)
7304
Market Share (Est.)
0.75%
Ranking
#21
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Intercom with 8.67% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Trustpilot | 205639 | 21.21% | LiveAgent vs Trustpilot |
| Zendesk | 163252 | 16.84% | LiveAgent vs Zendesk |
| Intercom | 84054 | 8.67% | LiveAgent vs Intercom |
| Adobe Marketing Cloud | 73008 | 7.53% | LiveAgent vs Adobe Marketing Cloud |
| Freshworks | 33887 | 3.50% | LiveAgent vs Freshworks |
| Qualtrics | 29255 | 3.02% | LiveAgent vs Qualtrics |
| Podium | 27148 | 2.80% | LiveAgent vs Podium |
| Campaign Monitor | 25281 | 2.61% | LiveAgent vs Campaign Monitor |
| Yotpo | 23433 | 2.42% | LiveAgent vs Yotpo |
| Adobe Commerce Cloud | 23265 | 2.40% | LiveAgent vs Adobe Commerce Cloud |
| Qualtrics Research Core | 22077 | 2.28% | LiveAgent vs Qualtrics Research Core |
| Smartlook | 21199 | 2.19% | LiveAgent vs Smartlook |
| Smile.io | 19500 | 2.01% | LiveAgent vs Smile.io |
| Zoho CRM | 19425 | 2.00% | LiveAgent vs Zoho CRM |
| Pendo | 15328 | 1.58% | LiveAgent vs Pendo |
| Salesforce Service Cloud | 14145 | 1.46% | LiveAgent vs Salesforce Service Cloud |
| Pipedrive | 13736 | 1.42% | LiveAgent vs Pipedrive |
| OneAll | 11334 | 1.17% | LiveAgent vs OneAll |
| Sitecore | 10341 | 1.07% | LiveAgent vs Sitecore |
| Bazaarvoice | 8083 | 0.83% | LiveAgent vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Intercom with 8.67% market share.
LiveAgent vs Trustpilot
LiveAgent vs Zendesk
LiveAgent vs Intercom
LiveAgent vs Adobe Marketing Cloud
LiveAgent vs Freshworks
LiveAgent vs Qualtrics
LiveAgent vs Podium
LiveAgent vs Campaign Monitor
Customers of LiveAgent
Around the world in 2024, over 7302 companies have started using LiveAgent as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Anheuser - Busch | 10,000+ | St. Louis | Missouri | United States |     |
| NYU Langone Health | 10,000+ | New York City | New York | United States | |
| Toto | 10,000+ | Paris | Ile-de-France | France | |
| Marriott Dallas / Fort Worth Solana | 10,000+ | Westlake | Texas | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Amgen, Inc. | 10,000+ | Thousand Oaks | California | United States | |
| BJ's Wholesale Club Holdings, Inc. | 10,000+ | Westborough | Massachusetts | United States | |
| Huntington Bancshares, Inc. | 10,000+ | Columbus | Ohio | United States | |
| Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States | |
| EPAM Systems, Inc. | 10,000+ | Newtown | Pennsylvania | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (68), Seo (62), Digital Marketing (55).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (1914 companies), 20 - 49 employees (1439 companies), 100 - 249 employees (896 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for customer-experience are the United States with 3343(60.91%), United Kingdom with 496(9.04%), Australia with 373(6.80%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Trustpilot LiveAgent vs Zendesk LiveAgent vs Intercom.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the customer-experience?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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