Intercom
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more
Market Share of Intercom
Current Customer(s)
84054
Market Share (Est.)
8.67%
Ranking
#3
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Adobe Marketing Cloud with 7.53% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Trustpilot | 205639 | 21.21% | Intercom vs Trustpilot |
| Zendesk | 163252 | 16.84% | Intercom vs Zendesk |
| Adobe Marketing Cloud | 73008 | 7.53% | Intercom vs Adobe Marketing Cloud |
| Freshworks | 33887 | 3.50% | Intercom vs Freshworks |
| Qualtrics | 29255 | 3.02% | Intercom vs Qualtrics |
| Podium | 27148 | 2.80% | Intercom vs Podium |
| Campaign Monitor | 25281 | 2.61% | Intercom vs Campaign Monitor |
| Yotpo | 23433 | 2.42% | Intercom vs Yotpo |
| Adobe Commerce Cloud | 23265 | 2.40% | Intercom vs Adobe Commerce Cloud |
| Qualtrics Research Core | 22077 | 2.28% | Intercom vs Qualtrics Research Core |
| Smartlook | 21199 | 2.19% | Intercom vs Smartlook |
| Smile.io | 19500 | 2.01% | Intercom vs Smile.io |
| Zoho CRM | 19425 | 2.00% | Intercom vs Zoho CRM |
| Pendo | 15328 | 1.58% | Intercom vs Pendo |
| Salesforce Service Cloud | 14145 | 1.46% | Intercom vs Salesforce Service Cloud |
| Pipedrive | 13736 | 1.42% | Intercom vs Pipedrive |
| OneAll | 11334 | 1.17% | Intercom vs OneAll |
| Sitecore | 10341 | 1.07% | Intercom vs Sitecore |
| Bazaarvoice | 8083 | 0.83% | Intercom vs Bazaarvoice |
| LiveAgent | 7304 | 0.75% | Intercom vs LiveAgent |
Popular Comparisons
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Adobe Marketing Cloud with 7.53% market share.
Intercom vs Trustpilot
Intercom vs Zendesk
Intercom vs Adobe Marketing Cloud
Intercom vs Freshworks
Intercom vs Qualtrics
Intercom vs Podium
Intercom vs Campaign Monitor
Intercom vs Yotpo
Customers of Intercom
Around the world in 2024, over 84026 companies have started using Intercom as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Tyco | 10,000+ | Princeton | New Jersey | United States |     |
| Youtube | 10,000+ | San Bruno | California | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| EXL | 10,000+ | New York City | New York | United States | |
| The Ritz - Carlton Hotel Company, L.L.C. | 10,000+ | Bethesda | Maryland | United States | |
| Hindustan Aeronautics Limited | 10,000+ | Bengaluru | Karnataka | India | |
| Prudential Financial, Inc. | 10,000+ | Newark | New Jersey | United States | |
| Party City Holdings | 10,000+ | Rockaway | New Jersey | United States | |
| Sentara Healthcare | 10,000+ | Norfolk | Virginia | United States | |
| Harbor Freight Tools | 10,000+ | Camarillo | California | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Intercom Customers by Products and Services
The top three products and services offering customers that use Intercom for Customer Experience are Saas (1066), Marketing (980), Technology (742).
Customers
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Intercom Customers by Employee Size
The majority of Intercom's customers for the customer-experience category fall in the company size of 0 - 9 employees (37201 companies), 20 - 49 employees (17791 companies), 10 - 19 employees (12263 companies).
Employee Size
Intercom Customers by Geography
The top three geographies of Intercom for customer-experience are the United States with 47148(66.72%), United Kingdom with 6613(9.36%), Canada with 3698(5.23%) customers respectively.
Customers
Employees of Intercom
Also see other Products/Services by Intercom in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Intercom competitors?
Intercom’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Adobe Marketing Cloud. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Trustpilot Intercom vs Zendesk Intercom vs Adobe Marketing Cloud.
What is Intercom customer distribution based on company size?
What is Intercom market share in the customer-experience?
What are the top countries that use Intercom?
What are the top industries that use Intercom?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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