Question 1

What are the different markets in which
        Relias and
        Virtual Observer compete against each other?

Accepted Answer

Relias and
        Virtual Observer compete against each other in
        the Workforce Management, Call Recording, Cloud Contact Center Software.

Question 2

How does the market share of
        Relias
        and Virtual Observer compare in the
        Workforce Management market?

Accepted Answer

In the Workforce Management market,
        Relias has a
        0.89%
        market share in comparison to
        Virtual Observer’s
        0.01%.
        Since it has a better market share coverage,
        Relias holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Workforce Management category, while
        Virtual Observer holds the
        225th spot.

Question 3

How many customers are acquired by
        Relias and
        Virtual Observer in the
        Workforce Management segment?

Accepted Answer

Relias has
        1,015 customers and
        Virtual Observer has
        8 customers in the
        Workforce Management
        segment. Relias has
        1007 more customers than
        Virtual Observer in this category.

Question 4

What are the countries in which
        Relias and
        Virtual Observer has more customers?

Accepted Answer

Relias has more customers in United States, Canada and Germany.
Virtual Observer has more customers in United States, India and Turkey.

Relias Vs Virtual Observer : In-Depth Comparison

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Comparing the customer bases of Relias and Virtual Observer

Comparing the market share of Relias and Virtual Observer

Compare Relias vs Virtual Observer customers by geography

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