Question 1

What are the different markets in which
        Verint and
        Kickserv compete against each other?

Accepted Answer

Verint and
        Kickserv compete against each other in
        the Workforce Management, Appointments And Scheduling, Collaborative Calendars, Contact Center, Employee Scheduling.

Question 2

How does the market share of
        Verint
        and Kickserv compare in the
        Workforce Management market?

Accepted Answer

In the Workforce Management market,
        Verint has a
        2.02%
        market share in comparison to
        Kickserv’s
        0.14%.
        Since it has a better market share coverage,
        Verint holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Workforce Management category, while
        Kickserv holds the
        66th spot.

Question 3

How many customers are acquired by
        Verint and
        Kickserv in the
        Workforce Management segment?

Accepted Answer

Verint has
        1,860 customers and
        Kickserv has
        133 customers in the
        Workforce Management
        segment. Verint has
        1727 more customers than
        Kickserv in this category.

Question 4

What are the countries in which
        Verint and
        Kickserv has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and India.
Kickserv has more customers in United States, Canada and Australia.

Verint Vs Kickserv : In-Depth Comparison

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Comparing the customer bases of Verint and Kickserv

Comparing the market share of Verint and Kickserv

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