Question 1

What are the different markets in which
        Verint and
        IBM Smarter Workforce compete against each other?

Accepted Answer

Verint and
        IBM Smarter Workforce compete against each other in
        the Workforce Management, Contact Center, Market Research.

Question 2

How does the market share of
        Verint
        and IBM Smarter Workforce compare in the
        Workforce Management market?

Accepted Answer

In the Workforce Management market,
        Verint has a
        2.02%
        market share in comparison to
        IBM Smarter Workforce’s
        0.02%.
        Since it has a better market share coverage,
        Verint holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Workforce Management category, while
        IBM Smarter Workforce holds the
        183rd spot.

Question 3

How many customers are acquired by
        Verint and
        IBM Smarter Workforce in the
        Workforce Management segment?

Accepted Answer

Verint has
        1,860 customers and
        IBM Smarter Workforce has
        14 customers in the
        Workforce Management
        segment. Verint has
        1846 more customers than
        IBM Smarter Workforce in this category.

Question 4

What are the countries in which
        Verint and
        IBM Smarter Workforce has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and India.
IBM Smarter Workforce has more customers in United States, United Kingdom and Japan.

Verint Vs IBM Smarter Workforce : In-Depth Comparison

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Comparing the customer bases of Verint and IBM Smarter Workforce

Comparing the market share of Verint and IBM Smarter Workforce

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