Question 1

What are the different markets in which
        Intercom and
        ServiceSource compete against each other?

Accepted Answer

Intercom and
        ServiceSource compete against each other in
        the Sales Enablement, Account Based Marketing, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and ServiceSource compare in the
        Sales Enablement market?

Accepted Answer

In the Sales Enablement market,
        Intercom has a
        74.28%
        market share in comparison to
        ServiceSource’s
        0.03%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Sales Enablement category, while
        ServiceSource holds the
        21st spot.

Question 3

How many customers are acquired by
        Intercom and
        ServiceSource in the
        Sales Enablement segment?

Accepted Answer

Intercom has
        161,417 customers and
        ServiceSource has
        66 customers in the
        Sales Enablement
        segment. Intercom has
        161351 more customers than
        ServiceSource in this category.

Question 4

What are the countries in which
        Intercom and
        ServiceSource has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
ServiceSource has more customers in United States, Ireland and Canada.

Intercom Vs ServiceSource : In-Depth Comparison

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Comparing the customer bases of Intercom and ServiceSource

Comparing the market share of Intercom and ServiceSource

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