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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Sales Enablement
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Market Share of Intercom

Current Customer(s)

152611

Market Share (Est.)

74.60%

Ranking

#1

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Sales Enablement category are Pendo with 8.96%, Appcues with 5.05%, Inline Manual with 2.70% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Pendo183238.96%Intercom vs Pendo
Appcues103345.05%Intercom vs Appcues
Inline Manual55332.70%Intercom vs Inline Manual
Kofax40421.98%Intercom vs Kofax
WalkMe33531.64%Intercom vs WalkMe
Userflow21361.04%Intercom vs Userflow
Chameleon19160.94%Intercom vs Chameleon
Userpilot11500.56%Intercom vs Userpilot
Product Fruits10690.52%Intercom vs Product Fruits
Whatfix8630.42%Intercom vs Whatfix
UserGuiding8100.40%Intercom vs UserGuiding
Birchstreetsystem3650.18%Intercom vs Birchstreetsystem
Planhat3420.17%Intercom vs Planhat
Carahsoft3040.15%Intercom vs Carahsoft
Tooltip.io2410.12%Intercom vs Tooltip.io
Gainsight PX1160.06%Intercom vs Gainsight PX
Userlane1070.05%Intercom vs Userlane
ServiceSource990.05%Intercom vs ServiceSource
HelpHero920.04%Intercom vs HelpHero
Spekit910.04%Intercom vs Spekit
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Sales Enablement category are Pendo with 8.96%, Appcues with 5.05%, Inline Manual with 2.70% market share.

Intercom vs Pendo

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Intercom vs Appcues

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Intercom vs Inline Manual

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Intercom vs Kofax

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Intercom vs WalkMe

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Intercom vs Userflow

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Intercom vs Chameleon

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Intercom vs Userpilot

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Customers of Intercom

Around the world in 2025, over 152230 companies have started using Intercom as Sales Enablement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Macquarie Group10,000+SydneyNew South WalesAustralia
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Xerox10,000+NorwalkConnecticutUnited States
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Goodwill Industries International10,000+RockvilleMarylandUnited States
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UMass Memorial Health10,000+WorcesterMassachusettsUnited States
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Norfolk Southern10,000+AtlantaGeorgiaUnited States
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BWH10,000+BostonMassachusettsUnited States
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WARTSILA10,000+HelsinkiUusimaaFinland
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CSI Techs Inc10,000+San AntonioTexasUnited States
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Prudential Plc10,000+Hong KongHong Kong SARPeople's Republic of China
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Exp Realty10,000+BellinghamWashingtonUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Sales Enablement are Saas (985), Social Media (766), Software (743).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the user-onboarding-and-engagement category fall in the company size of 0 - 9 employees (89125 companies), 20 - 49 employees (28974 companies), 100 - 249 employees (10721 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for user-onboarding-and-engagement are the United States with 75904(60.60%), United Kingdom with 13803(11.02%), Canada with 6340(5.06%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Enablement
Instant Messaging And Chat
Sales Management
Live Chat
Online Marketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the user-onboarding-and-engagement category are Pendo, Appcues, Inline Manual. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Pendo Intercom vs Appcues Intercom vs Inline Manual.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the user-onboarding-and-engagement?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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